Current Jobs

Customer Services (Freight Forwarding)

  • Wellington Location
  • Full time role
  • Great work environment

Role: Senior Customer Services (Freight Forwarding)

Location: Wellington

Salary: Negotiable

About the role:

Our client is seeking an experienced senior customer services specialist to join their team. You will have a proven track record working in the freight and logistics industry in senior customer services or similar roles. As the primary interface between customers and other areas of the business you will have exceptional communication skills, work well under pressure and deliver exceptional customer services. You will be joining a supportive and close team.

Key Responsibilities:

  • Information Management
  • Proactive monitoring
  • Client Retention and Development
  • Customer liaison
  • Customer & Business reporting
  • Problem Solving
  • Service Delivery & Continuous improvement

Skills, Qualifications & Experience:

  • 2+ years International freight forwarding experience
  • Key Account management
  • Exceptional customer services
  • EDI Cargowise
  • Ability to multitask
  • Excellent communication skills
  • Team player with a natural tendency towards collaboration
  • Exceptional personal standards of honesty, integrity and professionalism

Contact: for a confidential discussion call Ane on 021 467 500

Impex Personnel - Supply Chain Placement Partners. We are the leading placement provider of Supply Chain professionals throughout New Zealand & Australia. We are committed to providing you with excellent career opportunities, while also providing great people to our clients. You will be subject to a pre-employment health assessment, alcohol and drug testing, an ACC check, and a Ministry of Justice criminal conviction history check as part of our recruitment process.

All applicants must be eligible to work in New Zealand


3 Apr 2019

Work Type:
Full Time